By sector
Importing textiles and apparel from China
In garments the production run almost never comes out exactly like the sample unless somebody watches it. We run the order from choosing the factory to labelling: the sample is approved, production is checked against it, and you get the documents that marketplaces and retail chains ask for.
- What we move
- Apparel · Home textiles · Fabric · Accessories
- Quality control
- Approved sample and inspection by sampling
- Documents
- Lab testing, declaration, labelling
- Who it suits
- Marketplace sellers, retail chains, own-label brands
01 — Starting points
What people come with
The sample was perfect and the run came back in a different fabric.
We're building our own label — we need a factory that will take our quantities.
The marketplace wants documents and codes and all we have is a grey shipment.
The sizing is Chinese and customers keep sending things back.
We ordered for the season and the factory went off for the New Year holiday.
We need lab testing but nobody can tell us what to test for.
02 — What is included
What we take on
- 01Matching the factory to the run and the productWe look for a factory that actually makes your type of garment and will take your quantity, and screen out middlemen for whom your order is simply a resale.
- 02The specification in ChineseWe put the requirements into wording that reads one way only: composition, weight, size chart, tolerances. Ambiguity in a specification is always resolved against you.
- 03Working on the sampleRequesting it, checking it, getting it reworked, and locking the approved sample in as the reference for the run.
- 04Production checks and acceptanceAn inspection during the run and a pre-shipment inspection on a random sample, with photographs and a written definition of what counts as a defect.
- 05Testing and documentsWe arrange sampling for the laboratory and the conformity paperwork through accredited bodies.
- 06LabellingWe help describe the product, obtain the codes and get the artwork to the factory, then check the application before shipment.
03 — What we do not do
The limits of our work
- We do not design garments or make patternsDesign, construction and patterns are your designer's work. We can carry them to the factory and see them followed, but we do not invent the product for you.
- We do not promise the testing will pass first timeA laboratory result depends on the material, not on our wishes. If a sample fails, the honest way out is to change the fabric or the supplier, not to look for a more accommodating laboratory.
- We do not handle counterfeit or infringing goodsCopies of other companies' models, logos of known labels, anything that infringes a trademark — we do not move it. That is a condition of working with us, not a matter of caution.
- We do not promise zero defectsIn volume production there is always a proportion of faults; the question is how large it is and what counts as acceptable. That is agreed in the contract before the order, not discussed after the goods land.
- We do not promise a platform will take the goodsA marketplace or a retail chain sets its own intake rules and changes them without us. Our part is a complete and accurate set of documents; whether the goods are taken in is decided by the platform.
04 — How an order runs
Where money is lost in garments, and what we do at each stage
The distinguishing feature of the trade: between the sample and the run stands human work, and the outcome depends on how precisely the requirements were written down.
- 01The product specificationFabric composition, weight, trims, colour against a reference, the size chart, packing, labels. The more detail there is, the fewer surprises: a Chinese factory will make exactly what the specification says and not one stitch more.
- 02Finding a factory for the quantityIn garments the run matters as much as the product: a factory that starts at ten thousand pieces will not take five hundred, and a small workshop will not deliver a large order on time. We match the factory to your quantity rather than to the category.
- 03The sample and its approvalThe approved sample is fixed as the reference and both sides keep one. Without that, an argument about quality turns into an exchange of messages about what each party had in mind.
- 04Checking during productionAn inspection mid-run, while faults can still be stopped. Unlike a machine, a garment order does not go wrong all at once: part of it can be well made and part of it not.
- 05Pre-shipment inspectionWe check a random sample from the finished run: seams, measurements, colour, completeness, packing. Checking several thousand pieces one by one is not possible, so both the sample size and the definition of a defect matter.
- 06Laboratory testingConformity for textiles is evidenced by testing: composition, colour fastness, skin safety, and a stricter set for children's clothing. Test samples are requested in advance, not once the shipment has landed.
- 07Labelling before importA large share of apparel and textiles is subject to mandatory product labelling. The codes are obtained by the importer and applied at the factory, before shipment. At the border this can no longer be fixed.
- 08Customs and the paperworkDeclaration, duties and taxes, release. You get the set of documents that marketplaces, retail chains and tenders ask for.
05 — Responsibility
Who is responsible for what
We are responsible for making sure the factory produces what the specification describes. The specification itself is yours.
On us
- Finding and vetting a factory for the quantity
- Translating the requirements and seeing them followed
- The approved sample, and pre-shipment inspection
- Testing, documents, labelling and customs
On you
- The design, the patterns and the size chart
- The decision on an acceptable defect rate
- Registration in the labelling system under your own company
06 — Alongside
What people look at with this
07 — Questions
What people ask about garments
Why does the run differ from the sample?
Because the sample and the run are made in different conditions: the sample is sewn one-off and unhurried, the run is sewn by the floor at pace. The gap comes from that, and the way to close it is not indignation after shipment but three things: a detailed specification, an approved reference held by both sides, and an inspection during production while faults can still be stopped.
What do we do about sizing?
Chinese size charts differ from what your customer expects, and simply relabelling does not solve it — the proportions themselves are different. The way that works is to give the factory your own size chart with measurements in centimetres for every point of measure and to check them on the sample. Returns over sizing cost more than the time that chart takes.
Which tests are needed, and when?
It depends on the product: one set of properties for adult clothing, a stricter one for children's, another for home textiles. It follows from the HS code and the product type. The key is to request test samples early: start after the shipment lands and the goods sit in a warehouse while the laboratory works.
Does apparel need labelling?
A large share of apparel and textiles is labelled by law, and the list keeps growing. The codes are obtained by the importer under their own company and applied before import — at the factory, for example. It is the one item that cannot be put right at the border, which is why it is checked first.
What about Chinese New Year?
Factories stop for several weeks, and after the holiday they do not return to full output at once: some of the workforce does not come back. It is the only date we name in advance, because it is a calendar fact rather than a forecast. Orders for the spring season are placed before the holiday, or the delivery moves.
We sell on a marketplace. What do we need?
A customs declaration, conformity documents and labelling codes where the product is covered. Platforms check this on intake and delist listings whose data does not match. That is why sellers move from grey shipping to formal imports — not principle, but the fact that otherwise they cannot trade.
Tell us what you are making
Describe the product, the quantity and the dates. We will come back with factories to consider, how the sample will be handled and a cost for the delivery — along with the documents you will need to sell.