Service
International logistics between Europe, the CIS and China
We build the route around the cargo — mode, hubs, transhipments, border crossings — then run the shipment from the supplier’s dock to your unloading address.
01 — The job
What clients bring us
We have the supplier — we need the goods moved.
Our cargo is stuck at the border. Find another way through.
Sea has become too slow. Price it by rail.
We cannot fill a container. We need a groupage slot.
The carrier has gone quiet and nobody can tell me where the load is.
02 — What is included
We answer for the cargo, not for one leg of it
- 01Route designWe cost the options by mode and hub, then show how they differ on price, number of transhipments and exposure.
- 02Carriers and ratesWe quote your consignment with shipping lines, rail operators and hauliers instead of reading a number off a tariff sheet.
- 03Booking and collectionWe book the slot, agree the collection date with the supplier’s warehouse and oversee loading and securing.
- 04Transport documentsCMR, rail consignment note, bill of lading or air waybill, packing lists, transhipment paperwork — on every leg.
- 05Cargo insurance arrangedWe match the cover to the route and the goods, then place the policy through an insurer.
- 06Movement controlWe follow the load through transhipments and border crossings. You hear about a deviation from us, not from a tracking page.
- 07Rebuilding the routeIf the cargo stops, we find the reason and put options on the table: another crossing, another mode, another carrier.
03 — What is not included
Better to know where the service stops before you load
- Domestic distribution in the destination countryWe deliver the consignment to the agreed unloading address. Breaking it down across shops, branches and retail points is not our job.
- Warehousing as a standalone serviceTranshipment and short holding inside the route we arrange. Renting out warehouse space or storing goods outside a shipment we do not.
- Insuring the cargo ourselvesWe are not an insurer and we do not carry the risk of loss in place of one. We arrange the insurance: cover, policy, and support with the claim if goods are damaged.
- Moving cargo without full paperworkWe do not ship an incomplete document set and we do not understate value on a declaration. If a plan depends on that, we decline the shipment.
04 — Process
From cargo data to unloading
- 01Cargo dataWhat the goods are, weight, volume, packaging, origin and destination — plus any temperature, dangerous-goods or customs constraint.Cargo sheet and a list of constraints
- 02Route optionsWe put together two or three workable options on different modes and show what separates them.Option comparison: mode, hubs, transhipments, cost
- 03BookingWe fix the rate and the slot with the carrier and agree the collection date with the supplier’s warehouse.Confirmed booking and collection schedule
- 04DepartureWe oversee loading, securing and marking. Documents are checked before the load leaves, not at the border.Full set of transport documents for the consignment
- 05In transitWe follow the load leg by leg: transhipments, crossings, events. If it drifts off plan, we come to you with options.Status on every leg and event notifications
- 06UnloadingWe hand the goods over at the address, record condition and any discrepancy, and close the shipment on paper.Delivery record and closing transport documents
05 — Who is answerable
Who answers for what
We draw the line before the load moves, not after it stops.
We take on
- Choosing the mode, the route and the carriers for your cargo.
- Booking, the collection date and supervision of loading at the supplier’s warehouse.
- Transport documents on every leg of the route.
- Arranging insurance and dealing with the insurer if the goods are damaged.
- Control over transhipments and border crossings.
- Rebuilding the route after a delay, a refusal or a schedule failure.
Stays with you
- Accurate cargo data: weight, volume, packaging, nature of the goods.
- The consignment ready to load on the agreed date.
- Commercial documents from the supplier: invoice, packing list, contract.
- The decision between route options and confirmation of the rate.
06 — Modes
Five ways to move it — the cargo decides which
The mode follows the goods, not habit: what is moving, how much of it, how urgent it is, and what it cannot survive on the way.
- 01RoadEurope to the CIS and legs inside a region. Collects at the supplier and delivers to the unloading address with no transhipment. Takes a single pallet or a full truck.
- 02RailThe working answer for China with Europe and the CIS. Carries weight and volume, and sidesteps port queues. Goes as a full container or a groupage slot.
- 03SeaThe lowest price per cubic metre: raw materials, machinery, large consignments. Chosen when volume matters more than speed and the goods handle port transhipment.
- 04AirUrgent and high-value: samples, spares for a stopped line, electronics, short shelf life. Priced by weight, so the goods have to justify the flight.
- 05MultimodalWhen no single mode covers the lane: sea to the port, then rail or road. The interchanges and the risk they carry sit with us; you still hold one contract.
07 — Cost
How the cost of a shipment is worked out
Our reply to your enquiry breaks the cost down in full. Here is the logic behind it: what passes through at cost, and what makes up our fee.
- 01Carriage passes through at costFreight, terminal charges, storage and cargo insurance are paid against the carriers’ and terminals’ own invoices. We add nothing on top.
- 02Our own work is a fixed feeYou pay a fixed amount for arranging the shipment, not a percentage of the freight. An expensive route earns us no more than a cheap one.
- 03The estimate comes before loadingEvery line spelled out: what the rate covers, what is billed separately and where the figures can move. A price you only see once the cargo has landed is always the dearest one.
- 04What can changeThe freight rate, the exchange rate, demurrage at the terminal, an inspection. If any of it moves, you hear it from us, with the figures, rather than off the final invoice.
- 05The client pays our feeWe take nothing from carriers, terminals or warehouses: the route is chosen on its merits, not on who is paying us.
08 — Nearby
What clients read alongside logistics
09 — Questions
What clients ask before the load moves
Who is liable for the cargo in transit?
Liability is split. The carrier answers under the transport document, up to the limits set by the relevant international convention — and those limits are almost always below the value of the goods. We answer for the organisation of the move: carrier selection, documents, control on every leg and problem-solving on the road. Only a cargo insurance policy covers the full value.
How does insurance work?
We are not an insurer and we do not take the risk of loss onto our own books. We match the cover to the route and the goods, place the policy through an insurance company, and support the claim if the cargo is damaged or lost. Whether to insure is your call; on routes with several transhipments we always recommend it.
What happens if the cargo is held at the border?
First we establish why: documents, inspection, a classification dispute or a queue at the crossing. Then we set out the options — supply the missing document, amend the paperwork, switch crossing, move the load onto another mode — and what each one costs. You take the decision; we handle the talking and the paperwork.
Do you handle groupage cargo?
Yes. When there is not enough volume for a container or a truck, we place the consignment in a groupage shipment. Where several suppliers are involved, we consolidate at one hub and send it as a single load. Two conditions come with it: groupage runs to the consolidation schedule, and the packaging has to be stronger, because someone else’s freight travels next to your pallets.
Do I need my own foreign trade contract?
If you already have a contract with the supplier and you are the importer, we move the goods under your contract. If there is no contract, or you would rather not act as importer at all, we can buy the goods in our own name — that is a separate service, purchasing on your behalf.
What about dangerous goods?
We take on what can be moved lawfully. Before booking we check the class under ADR, RID or IMDG, the safety data sheet, the packaging, the labelling and the carrier’s authorisation. If the class, the packing or the chosen route rules the cargo out, you hear it before dispatch, not after loading.
Have a load to move? Tell us what, and where from.
Describe the consignment and the two points on the map. We come back with route options and a cost estimate.